Consumer Dialogues on the New Deal for Consumers
The National Consumer Dialogues support the 'New Deal for Consumers' package, announced as a political priority of this Commission by President Junker in his 2017 SOTEU speech and elaborated in the letter of intent of 13 September 2017.
The Dialogues will be a platform where stakeholders from the civil society, such as consumer and business organisations, together with government representatives and national enforcement authorities, and citizens can share their views on consumer issues in the EU with Commissioner Jourova making it clear that ''the EU'' is listening to what they expect EU Consumer policy to deliver and to improve.
The purpose of the Dialogues is twofold: for the Commission to listen to the citizens' expectations on the future EU Consumer Policy while also having the opportunity to present the new package on consumer protection, through a bottom-up approach beyond the ''Brussels Bubble'', directly answering questions around the proposed policy package.
When and Where
- Re-fit of Consumer Law to modernise EU consumer rules and collective redress.
- Future policy priorities such as Sustainable Consumption, Digital consumer, enforcement of consumer rights.
- Adoption of the New Deal for Consumers (ongoing).
- Networking between consumer organisations and youth and national policymakers and regulators.
- Creation of a second round of dialogues on the future EU policies including youth representatives.
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- Citizens use dialogues to vent their frustrations and to ask questions also about their national situation and policies.
- Dialogues allow the Commission to inquire and understand the current challenges that citizens face, as well as the administration and civil society, and to draw the future priorities.
- Adapt to each MS specificity and let the Ministry choose timing if possible and co-organise with them.
- Engage youth and make them commit to dates in advance.